Jewellery requires love and care, follow our guidelines below to keep your piece lasting a long time and looking as new as the day you bought it
WHERE TO KEEP YOUR JEWELLERY
Keep jewellery in a safe and dry place
Do not keep silver jewellery in the bathroom as it will tarnish quickly
Storing jewellery in a sealed airtight bag is the best way to prevent silver pieces from tarnishing and oxidation while storing
GENERAL CARE
All chains are delicate by nature and will break under pressure. With repeated pulling, the links will stretch and split, to avoid this, ensure necklaces are removed when exercising and not pulled excessively
Try to avoid contact with water, remove while swimming, bathing or showering
Avoid direct contact with abrasive products and chemicals like soap, oil, moisturisers, perfume
Chemicals in your make up, hair products and perfume will cause jewellery to dull, wiping jewellery clean after contact will help to keep the original finish
Avoid wearing jewellery while exercising as this may cause damage or injury
Avoid cleaning while wearing your jewellery, detergents will cause tarnishing and damage
HOW TO KEEP YOUR JEWELLERY LOOKING NEW
Take to your local jeweller for polishing or fixing any visible damage
Gold plating with fade with time, please contact your local jeweller or email us for details of how to re-plate your piece
CLEANING
SILVER –
To brighten up your silver pieces, we recommend natural options such as using a mixture of bicarbonate of soda and lemon juice, then rinsing with warm soapy water and a soft toothbrush. You can also use a specialist silver cleaning dip or cloth (Always ensure you clean your item after using a silver dip).
GOLD PLATED –
For gold plated items, you can use warm soapy water and a soft toothbrush to remove dirt. We recommend a re-plating of your item if you want it to return to its original finish. Please contact your local jeweller or email us for details.
BROKEN ITEMS
If your jewellery has broken due to a fault of your own, take to your local jeweller and they will be able to repair the item for you.
If the jewellery has broken due to a production fault, please send details to imbocembo@hotmail.com
IF YOU HAVE ANY QUESTIONS ABOUT CARING FOR OR RETURNING YOUR ITEM, PLEASE SEND TO imbocembo@hotmail.com